Case Management System - New authentication and electronic signature

The UPC implementation team is pleased to announce a major milestone in the implementation of the Case Management System (CMS).

As of September 2022, the CMS login process will be based on a strong authentication scheme. For this purpose, an electronic IDentification certificate (compliant with EU Regulation No. 910/2014, also called “eIDAS”) will be required instead of the current account + password system.